The charge of media’s liberal bias is not a new one.
From Sarah Palin’s cry of “gotcha questions” to Jon Stewart’s arguments against inflammatory rhetoric, we see a wide range of individuals in America expressing discontentment with the status quo.
And those critical of mainstream media also have a point.
But when we consider our demands for mainstream media, are we calling for reforms in reporting or asking journalism to be something that it’s not? We see individuals from different political positions calling for change in the media and in reporting, but how realistic are our demands given the structure of the media industry itself? I believe that we can challenge the system, but are we focusing on the branches instead of the roots?
Taking the recent News Corporation “hacking scandal” as an example, we simultaneously see multiple ways in which journalistic outlets failed citizens and how the problem cannot simply be solved by asking reporters/editors to “do better.”
On the ground level, we of course have the unethical behavior evidenced by the News of the World staff that formed the basis for the story. However, given that this was not just an isolated incident (i.e., a “rogue reporter” as initially stated) we must also examine the institutional and structural supports that may have served to foster a culture in which the aforementioned scandal could occur. As the story developed, the public began to gain insight into a newsroom that deemed information more valuable than people; a mogul who, although not directly involved, nevertheless shirked responsibility for his employees; and a media that seemed content to fixate on “hacking” rather than the larger issues of ethical practice and invasion of privacy.
This, of course, raises the notion of just who comprises journalism’s constituency. Although it seems like the straightforward answer would be that the fourth estate ideally serves the people, this stance may in fact not be correct in practice. The propaganda model, put forth by Herman and Chomsky (1988) suggests that a number of intervening factors—what the authors call “filters”—exist in mass media that serve to subvert journalism, making it beholden to entities other than the public. Concentration of ownership along with reliance on advertisers and reliable sources suggest that any problems evidenced by the media are, in fact, much more complex than many initially realize; while criticism of the media might be warranted, focusing all of our attention solely on the media will never effect any real change.
If we accept the validity of Herman and Chomsky’s arguments, we see that mainstream media might actually contain strains of conservative bias. Such an argument should not suggest that media outlets cannot also contain a liberal bias (to wit, Herbert J. Gans paraphrases Stephen Colbert’s assertion that life itself tends to lean liberal) but merely argue against the notion that media inherently and/or necessarily contains an all-consuming bias toward the liberal.
 This should not suggest that hacking is not a legitimate social concern, as we have witnessed large-scale attacks against government and corporations that have definite potential for harm. However, in this case, the discussion surrounding this particular story seemed to play on the fears (and popular preconceptions) of the public in order to make a somewhat sensationalist argument. Put another way, I would suggest that this was a “scandal that involved hacking” and not a “hacking scandal.” Although I think that the first conceptualization is more accurate, I can also see how the second phrase is easier to sell and why mainstream media outlets—beholden to advertisers and conscious of time/space—would choose the latter.